1. #1
    Unregistered

    Sync and Apply buttons appears in grey color while connecting iPad 2 with iTunes

    When I plug in my iPad 2 to PC and launch iTunes in it, I can find grayed out ‘Sync’ and ‘Apply’ buttons in iTunes screen. Due to that, I am not able to sync any type of iPad files with iTunes. What are the steps for making the buttons active again?

  2. #2
    iPad-Expert Array
    Join Date
    Mar 2012
    Posts
    3,423

    Re: Sync and Apply buttons appears in grey color while connecting iPad 2 with iTunes

    First of all, try to resolve the issue by re-installing iTunes on PC. Restart your PC if you can still find the issue. Another solution available to restore the original buttons is to reboot your iPad. For that, you need to first hold down the Sleep/Wake button until you can view red slider on the screen. It is possible to turn off your iPad by moving that slider. Press and hold the same button till the Apple Logo appears on the screen to power up the iPad. If you can resolve the issue after performing all these steps, restore your iPad using iTunes. For that, first select the device name under ‘Devices’ option in iTunes screen after connecting iPad with iTunes. Press the ‘Summary’ tab afterwards and click on ‘Restore’ button located at the bottom part of the screen.

  3. #3
    sumitnath Array
    Join Date
    Jan 2013
    Posts
    2,069

    Re: Sync and Apply buttons appears in grey color while connecting iPad 2 with iTunes

    Hi friends....

    Sync and Apply buttons appears in grey color while connecting iPad 2 with iTunes

    follow the steps below--


    -->open the home page from the device.

    -->
    hold down the Sleep/Wake button until view red slider on the screen.

    -->It is possible to turn off iPad by moving that slider.

    -->Press and hold the same button till the Apple Logo appears on the screen to power up the iPad.

    -->If you can resolve the issue after performing all these steps,

    -->restore your iPad using iTunes.

    -->first select the device name under ‘Devices’ option in iTunes screen.

    -->now connecting iPad with iTunes.

    -->Press the ‘Summary’ tab .

    -->click on ‘Restore’ button located at the bottom part of the screen.

    -->finally solve the matter.



  4. #4
    mithu ashi Array
    Join Date
    May 2012
    Posts
    1,791

    Re: Sync and Apply buttons appears in grey color while connecting iPad 2 with iTunes

    Sync and Apply buttons appears in grey color while connecting iPad 2 with iTunes, follow these steps:-
    - Go to the home page from the device.
    - Tap & hold down the Sleep/Wake button until view red slider on the screen.
    - It is possible to turn off iPad by moving that slider.
    - Press and hold the same button till the Apple Logo appears on the screen to power up the iPad.
    - If you can resolve the issue after performing all these steps,
    - Restore your iPad using iTunes.
    - First select the device name under ‘Devices’ option in iTunes screen.
    - Connect iPad with iTunes.
    - Press the ‘Summary’ tab .
    - Click on ‘Restore’ button located at the bottom part of the screen.

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