1. #1
    Unregistered

    Mail app on iPad 3 getting stuck at downloaded spreadsheet

    Few days ago, I received a spreadsheet as e-mail attachment through mail app on my iPad 3. The device did allow me to download the file and view its contents. But, the app got frozen on that file. I keep getting the downloaded file whenever I tap the mail icon. What is the solution for this issue?

  2. #2
    iPad-Expert Array
    Join Date
    Mar 2012
    Posts
    3,423

    Re: Mail app on iPad 3 getting stuck at downloaded spreadsheet

    Get to the mail page where you can view the downloaded spreadsheet. Then, make a single tap over the top part of the screen. This will bring up a back button on that page. You can find that button in the upper left part. Once you locate that button, make a single tap over it. You can thus get back to the mail inbox. Then, quit the mail app and launch it again to see whether the issue gets resolved or not.

  3. #3
    arunwillbe1 Array
    Join Date
    Jun 2012
    Posts
    2,188

    Re: Mail app on iPad 3 getting stuck at downloaded spreadsheet

    Hi friend,

    Crashing is common issue in every ipad.But don't worry you can resolve this issue by knowing the problem.Here i mentioned the type of problem behind for stuck and also remedies for them.

    +++ Reasons for mail app stuck :

    1. Due to virus files in your device.

    2. Because of mail app not updated since long time.

    3. May be mail app crashed.

    4. Due tp cache memory is full.

    +++ Remedies for resolving stuck problem :

    1. If stuck happens then immediately restart the system.

    2. Download and install the anti-virus files and delete the virus files.

    3. Clear the cache memory.

    4. Update the mail app or system firmware.

    Even if you can't resolve the problem then contact the ipad technician.

    Thank you............

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