iPad Mini shutdown and restarts after using Facetime for 3-5 minutes

I have an iPad Mini which runs on iOS 6.1.3. It works fine most of the times. However, when i use Facetime on my device fore 3-5 minutes, the device shutdown and restarts back and shows the blue screen. I tried to reboot the device by using the Home and Sleep button but it doesn't help. Any solution?

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Hello my dear Friend


I think it might be the issue of the Face Time Software issue

For this you can Try to Trash a program and Reinstall it

Then most of the problem will be solved and Again if you see the problem then try to follow the below steps


But Before Enter in to the process you can Try to Close all the Inactive Applications

After that you will try to follow the below Instructions


<> First and Fore most thing you will need to do is Click on the Double Click on the "Home " menu

<> There by you will find a "Applications " menu there

<> Now you can Try to Hold the Application option until it gets disturbed

<> Finally you can Try to come back to the Home Option

<> Press and Hold up the Sleep and Wake up button until you will gets a Logo


That is all


Good luck

Hello sir.

You have simply follow some of the steps after that your problem will be solved::::::::::::>>>>>>>>>>>

* First of all go to the main menu

* Then go to the option of setting

* Then go to the apps setting

* Then go to the manage apps

* Then tap on the Facetime apps

* Then clear the cache

* After that restart your device

All the best

Thank yoyu

Hi friend,

You are facing this ipad mini shutdown and restarts after using the facetime 3-5 minutes because of presence of virus files.You can resolve this shutdowns and restarts issue in ipad mini by following the below steps

+++ Steps to follow to resolve the ipad mini shutdown and restart after using the facetime 3-5 minutes :

1. First of all restart the ipad mini device manually.

2. Now connect the ipad mini to computer using the usb cable.

3. After recognizing the ipad mini select the ipad mini and tap the options by right click on it.

4. In displayed options find and tap the scan option.

5. Now wait until the scan process for ipad mini device completes.

6. After detecting the virus files select all and more down.

7. Here find and tap the delete all option.

8. Now disconnect the ipad mini to computer and restart the ipad mini and use without shutdown and restart issues.

Thank you.................