1. #1
    Unregistered

    iPad mini fails to play purchased movies from iTunes store

    Hi, I just bought a movie from iTunes store and trying to play it on my iPad but on the movie play iPad gives me an error message as “Not compatible file format”. What is that? What should be done for this issue? Please help me.

  2. #2
    mr-brar Array
    Join Date
    Jul 2013
    Posts
    404

    Re: iPad mini fails to play purchased movies from iTunes store

    Hello friend,

    1.First of all please go to the your device home screen,

    2.After this open the ''apps store'' and find the imovie apps and install your device,

    3.Then try to play the all movies normally,

    4.Other wise please open the ''apps store again and install the vlc apps in your device and play the all movies normally in your device by any issue,

    5.After this you use the normally your device,

    6.I hope this information use full to you,

    Thank you,

  3. #3
    arunwillbe1 Array
    Join Date
    Jun 2012
    Posts
    2,188

    Re: iPad mini fails to play purchased movies from iTunes store

    Hi friend,

    Your ipad mini fails to play the purchased movies from itunes store because of then purchased movie format is not supported for you ipad device or to media player which you are using.Follow the below steps to resolve this

    +++ Steps to follow to resolve the purchased movie in ituesn store not playing in ipad device are :

    1. First of all once close the all applications which you are running.

    2. Now download and install the media converter application.

    3. After install open it and tap the import option.

    4. Now a new window will open to select the movie which you are unable to play.

    5. So,select the movie file and tap done to load to application.

    6. Now choose the movie format which is ipad device supports.

    7. After selecting the format and tap the convert and wait until the convert process completes.

    8. After conversion check the movie file is playing or not.


    Thank you..................

  4. #4
    rankers12 Array
    Join Date
    Aug 2012
    Posts
    1,280

    Re: iPad mini fails to play purchased movies from iTunes store


    ----------------------------------------------------------------------------------------------------------

    Instruction to follow:-

    1. First of all sure that you are using the latest version of iTunes before purchasing the movie
    and have a iTunes account.

    2. Now connect your i Pad device to your computer by USB cable.

    3. Then Select your i Pad in it when it appears in iTunes under Devices.

    4. Then select the "
    store" option from the upper side.

    5. Now here you tap the sign in so that you will log in to your account.

    6. After that select and open the "
    purchased" option from the side option.

    7. Then here you see the "purchased TV shows/movies" ,so open and see all the Purchase shows.

    8. And if you want to play then hit the "play" option.

    9. This time it will play.

    ----------------------------------------------------------------------------------------------------------

  5. #5
    abhinandan Array
    Join Date
    May 2013
    Posts
    210

    Re: iPad mini fails to play purchased movies from iTunes store

    Hello*******
    User*******
    ++++++++++++Try this method for this issue++++++++

    **********Now you should Go to your device main menu

    ********** Go to your device setting

    ********** go to your Manage application

    **********search your movies apps

    **********check your touch setting and also check your software setting .

    ********** Problem in Software So, you said Install Latest version movies Software .



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