1. #1
    Unregistered

    iPad locked up while connected to the iTunes and not shutting down.

    My iPad’s screen is not shutting down. While my iPad was connected to iTunes for downloading some songs, suddenly my device locked up. The screen shows the logo of iTunes and USB cable. But it is not starting up or shutting down. Can anyone advise me on this?

  2. #2
    iPad-Expert Array
    Join Date
    Mar 2012
    Posts
    3,423

    Re: iPad locked up while connected to the iTunes and not shutting down.

    I suppose you can’t shut down your system because of this problem. I that case I suggest you to reset the iPad. You can reset an iPad by doing; press and hold the home and power buttons simultaneously until the logo of Apple appears. If the logo appears the iPad should reboot. Then if the screen goes blank again press and hold the power button. And then wait for the reboot. By doing this your device will shut down and you work on it after restarting the iPad. If it is not possible to reboot you better consult with the AppleCare.

  3. #3
    rankers12 Array
    Join Date
    Aug 2012
    Posts
    1,280

    Re: iPad locked up while connected to the iTunes and not shutting down.

    ----------------------------------------------------------------------------------------------------

    If anytime your i Pad is freezing up then you have to reset the device. And it done by below one.

    Soft Reset:

    :: Just "press and hold" the Sleep option until you get a slider on a i Pad screen.

    :: And then drag the slider.

    :: After that "press and hold" the Sleep option until you get a "Apple" logo on a i Pad screen.

    If this does not solve the problem then try the "Hard Reset" below. This will erase everything
    off the device and start you off fresh.

    Hard Reset:

    :: Just "Press and hold" the Sleep button with the "Home" button for a few seconds.

    :: After processing the steps you will get a "Apple" logo and see your device complete the Hard Reset.

    This will fixes the i pad issue.

    ----------------------------------------------------------------------------------------------------------

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