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  1. #1
    Unregistered

    iPad 2 shows blank page while viewing pictures received through hotmail account

    I can receive picture attachments via hotmail account set up on my iPad 2. But when I try to view those attachments, I keep getting a blank page and a message saying “this message has no content”. There is no problem in opening the attachments through my PC. Can anyone suggest some troubleshooting steps to overcome this issue?

  2. #2
    iPad-Expert Array
    Join Date
    Mar 2012
    Posts
    3,423

    Re: iPad 2 shows blank page while viewing pictures received through hotmail account

    Delete the hotmail account from iPad and set it up again. As a first step, tap the ‘Settings’ icon visible on the home page. Then, hit the ‘Mail, Contacts, Calendars’ option from the list of default settings. Once you get into mail settings, locate the ‘Account’ label. You can find the hotmail account under that label. Tap on that account for viewing its details. Scroll down to the bottom part of the screen afterwards and press the red ‘Delete account’ button for deleting the hotmail account.

  3. #3
    rankers12 Array
    Join Date
    Aug 2012
    Posts
    1,280

    Re: iPad 2 shows blank page while viewing pictures received through hotmail account

    ++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++++++++ +++

    Troubleshoot:

    :: Check picture is correctly uploaded by other and it can correct format.

    :: Log out from the Hotmail account and again open the Hotmail account by signing in to it.

    :: Again having the same problem then you have to delete the Hotmail account from the i Pad.

    >> Steps for deleting the Hotmail go to the mail >> Account >> Hotmail >> tap Delete account

    :: And again add the Hotmail account then checks the problem, it is solved or not.

    ++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++++++++ +++

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