1. #1
    Unregistered

    Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    I purchased iPad 2 just 2 months ago and was in fact working fine.Accidentally I cracked its screen and now I am unable to see the display screen.Since the iPad is under warranty period, will the apple repair it or Repalce it and does it costs something?

  2. #2
    akki2063 Array
    Join Date
    May 2012
    Posts
    27

    Re: Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    Hello friend,
    It will cost you some bucks since as said it is cracked by you,Apple inc corporation clearly tells that they do not cover accidental damage cover.It can replace the product only if there is a manufacturing defect in the product.So talking radically you have to a repair charge and display cost to the Apple service store.

    If you want your iPad to be serviced rush to your nearest Apple store.Below i have given some details about service charge taken.

    iPad Wi-Fi
    iPad 2 Wi-Fi
    Out-of-Warranty Service Fee
    16GB $269
    32GB $299
    64GB $349
    iPad Wi-Fi + 3G
    iPad 2 Wi-Fi + 3G
    Out-of-Warranty Service Fee
    16GB $319
    32GB $369
    64GB $419

    Hope this was useful

  3. #3
    pankaj26 Array
    Join Date
    May 2012
    Posts
    263

    Re: Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    mostly they will repair it because it is not a defective product .its done by yourself.
    and they will charge you for that repair.

  4. #4
    kranthi Array
    Join Date
    May 2012
    Posts
    1,102

    Re: Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    You can replace the cracked screen with the ipad 2 because if the screen has some problem with the cracks then you must take the ipad to the apple center so that they can solve the issue for you and also you will be getting new screen which will be clean and very soft to use so you need not to worry about the problem you can do it by replacing the screen with the new one.

  5. #5
    yeswanth Array
    Join Date
    May 2012
    Posts
    1,166

    Re: Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    This is not an issue.
    You can get your iPad repaired at the nearest service point.
    As you said that the screen was cracked due to some of your mistake, so it is quite your risk of repairing.
    Apple will replace or repair if you got the product in a damaged state.
    Go to the nearest Apple store find whether they will repair your iPad or not, if so then mend it by the people there it self at your own cost.
    Hope this will be helpful to you.............

  6. #6
    Bhokal_baba Array
    Join Date
    May 2012
    Posts
    397

    Re: Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    Hello Friend,

    As the physucal damage is not covered under Apple's warranty policy,you can't get it replaced However by paying a reasonable charges you can get it repaired.All you would be required to do is head to Apple's Service center and hand over the iPad there.

  7. #7
    vermaheart Array
    Join Date
    Jun 2012
    Posts
    578

    Re: Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    Hi there,

    According to the WARRANTY POLICY of the APPLE, apple is not responsible for any PHYSICAL DAMAGE introduced with the device.

    SO, it would not replace it .Also, its very difficult to say that APPLE would repair it for FREE.

    You will have to spend a lots of money (about half of the cost of the device) in order to make it repaired.

    Regards!!

  8. #8
    Samuel Array
    Join Date
    Nov 2012
    Posts
    149

    Re: Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    Hey dear...

    If your display gets damage then no one can help you now because if your Screen protector gets damaged, then it might have a chance that they can replace as your device under wranty but as you said that the display gets damage, so it become a serious issue for you.

    Let me remind you again that Apple and many mobile company won't give guarantee and warranty on physical damage which is the biggest concern.
    They don't matter whether your device is in under warranty or not.
    They just provide you warranty on internal fault such as accessories, software etc for one year but if it is a physical damage, then they charge from you.

    So now, it is neither replace but can be repair and for that you need to pay at least 200$ to 400$ US dollars.
    I hope it clears to you now.

    Thank You...

  9. #9
    ankit40 Array
    Join Date
    Nov 2012
    Posts
    80

    Re: Cracked the screen of 2 months old iPad 2? Will Apple Repair it or Replace it?

    Well dear as per the warranty rules of the apple they are not responsible for the any damage to your device.they replace it when there is any defect in manufacturing.so it is for sure that they will not replace it as the damage has done by yourself.
    They will repair it and you have to also pay the charge of that work also.so you should repair it from apple store.
    I think your problem will be solved now.thank you

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